Shipping and Fulfillment

Standard shipping is $12. Gold members receive one complimentary standard shipment per calendar month after the membership is approved. Other delivery options are priced at checkout.

Available shipping methods include:

• USPS Priority
• FedEx 2-Day (2 business days)
• FedEx Overnight
• FedEx Overnight — signature required
• FedEx Saturday Delivery (available for orders finalized on Fridays before 12:00 PM PST)

Orders that are completed, paid, and processed before 12:00 PM PST typically ship the same business day. Orders finalized after 12:00 PM PST, or during weekends and observed holidays, ship on the following business day.

Privacy and Data Security

Online orders are protected with industry-standard 256-bit SSL encryption on our secure servers. Olani Bio follows applicable federal and state privacy rules. We do not sell, rent, or distribute your personal or order information to third parties. Your data is used to fulfill your orders. The full policy is on our Privacy Policy page.

Ordering Process

The Olani Bio store is available for ordering 24 hours a day, 7 days a week. Once your order is submitted, approved, and payment is verified, your items are packaged and dispatched with the courier you selected. A tracking confirmation is emailed to you when the order ships.

Payments, Pricing, and Volume Discounts

We securely process major credit cards. Individual pricing is listed in the catalog, and volume discounts are shown on each product page. For high-volume or institutional orders, email [email protected] for custom pricing.

Account Management and Order Tracking

At checkout you can check out as a guest or create an account. An account lets you follow order status, update your details, review past orders, and check out faster next time. If you checked out as a guest and need a shipment update, email [email protected].

Commitment to Service

Olani Bio is focused on product quality and clear service. For questions or order issues, contact our support team or email [email protected]. We review and reply to inquiries in order.